Frequently Asked Questions

Season Car Rental FAQs

  1. 100 Miles A Day (unless otherwise stated in the car description),
  2. Comprehensive insurance (subject to an excess – please see next answer).
  3. Vat (Value Added Tax).
  1. Fuel is not included in the rental price.
  2. Delivery and Collection
  1. Unlike many others what you book is what you get.
  2. If for a reason out of our control we could not provide that car  we will provide a complimentary upgrade.
  1. Unlike many others what you book is what you get.
  2. If for a reason out of our control we could not provide that car  we will provide a complimentary upgrade.
  1. Your driving licence (as described below)
  2. Your Credit/Debit card (please note that some type of cars require two credit cards and debit cards are not accepted)
  3. Further identification, such as a passport, utility bill may also be required.
  4. If you have booked online please bring a copy of the email confirmation.
  1. To rent a car with Season Car Rental, you will need a clean driving licence that has been held for at least three years.
  2. If you hold a new style UK driving licence you will need to bring both the ID card and the paper part.
  3. Licences from other countries are acceptable. Remember to have your original driving licence with you.
  1. You can rent  a vehicle with minor infringements such as CU80 and SP30. Again this is based on car type and insurance company confirming acceptance.
  1. Prestige Vehicles are available from 25 years of age.
  2. Super Cars are only available to those over thirty.
  1. You can pay for your rental using a Credit?Debit Card (Visa, Master/Eurocard, American Express) in your name. 

  2. We also accept bank transfer as a form of payment.

Questions Asked When Booked

  1. The estimated cost of the rental and the full excess (deposit) is payable at the start of the hire.
  2. On return of the rental vehicle, we will include any additional services and charges incurred, subject to a final audit and either charge or refund as appropriate.
  1. You can cancel your booking up to 48 hours prior to pick up at no charge.
  2. You can modify your reservation details before the rental, including the length of the rental.
  3. Please note that if you change the reservation details your quote may change.

Your rental quote will include fully Comprehensive cover although an excess does apply (please see below).

  1. Vehicles may not be taken out of England, Scotland or Wales without written authorisation.
  2. Vehicles taken abroad will be subject to a n increased insurance premium to cover the vehicle in Europe.
  3. Mileage limitation (typically 100 miles per day),
  4. . Please ask at the time of booking.
  1. The excess is a charge towards the cost of repairs/loss of the vehicle.

  1. The amount of excess depends on which car you have rented and whether you have chosen to reduce the excess.

  2. The typical excess ranges from £500 to £5,000.

  1. In some cases the excess may be reduced by 50% upon the payment of a daily amount.

  2. Full details will be given at the time of hire. If you would like further information please call us on +44 (0) 20 7907 9150.

During and After Hire

  1. 24 hours Roadside Assistance is provided in case of emergency, breakdown or accident. Just call the dedicated number provided on your rental documents.

  1. 24 hours Roadside Assistance is provided in case of emergency, breakdown or accident.

  2. Just call the dedicated number provided on your rental documents.

  1. Yes. Additional drivers are subject to the same conditions regarding age, credit card and driving licence as the renter.

  2. There is no charge for the first additional driver.

  1. You can return your car even when the rental location is closed by arranging with a staff member (there maybe an additional charge for this).
  2. Please note: you will remain responsible for the condition of the vehicle until a member of SCR staff can inspect it.